Enhanced Goals of Care management and holistic support for your members

For health systems and health plans, the Goals of Care landscape is evolving towards value-based care, and the challenges that families and members face in coordinating care, adhering to a care and advance planning, accessing necessary care infrastructure, and advocating for wishes needs has never been more challenging across our fragmented healthcare system.

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The end-of-life care crisis has a profound impact on members and their experience


For Goals of Care that happen inside or outside of the doctor’s office, Thanacare helps health systems, health plans, and those in value-based care arrangements elevate their Goals of Care strategies to meet the complex and modern needs of today's families. We leverage technology and human expertise to ensure members and families get the right care at the right time while uploading documented wishes and desires, and work alongside health systems and health plans to enhance Goals of Care management and improve the member experience.
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Member experience

Medicare data reports that only about 2.8 percent of seniors end up having these discussions with their doctor.

Thanacare works with primary care providers, care recipients and caregivers to ensure a more seamless member experience and alignment around Goals of Care, improving health plan ratings.

Shifting demographics and fragmentation

Nearly 11,000 people are turning 65 years old every day — and every one will require and deserve an established Goals of Care plan so that they have a enhanced end-of-life experience.

Thanacare has decades of experience helping families navigate eldercare and long-term services and support (LTSS).

Lack of coordination

The average time a primary care provider spends discussing Goals of Care with their patient on average for ~15 minutes, this time constraint adds complexity to a member’s care journey.

Thanacare serves as the connector, helping keep care recipients, their families, and their primary care provider and health plan informed and on the same page regarding Goals of Care conversation and documentation.

High intensity and high burden

For both families and providers, there is not enough time or skill per week to have these conversations, even though we know established Goals of Care can help improve patient health outcomes and lower unnecessary care utilization.

Thanacare works to alleviate the stress, intensity, and anxiety of caregiving so that families can focus on love over healthcare logistics and Goals of Care wishes for a more graceful death.

An unmatched Goals of Care support experience, backed by a decade of tackling the toughest end-of-life care challenges for members

We’ve proven with unparalleled depth, breadth, and decades of history that we can get results for families, uphold wishes and navigate any end-of-life care challenge or question.

Depth of results

Thanacare has completed thousands of advance care plans and tasks for families and members. Aligning people, loved ones, and providers to uphold wishes and help support the desire care

24/7 Advocacy for better medical decision making

Breadth of expertise

Employ a large, diverse team of superpowered, deathcare-specialized social workers, nurses, and health & social service professionals adept at navigating healthcare and end-of-life — all leveraging Thanacare's proprietary Health Directive platform

Scalability

Thanacare has grown year-over-year over the last 5 years, with the proven ability to scale quickly, effectively, and seamlessly to meet the needs of people, health systems, and health plans.

Warmth, empathy, and member satisfaction

Thanacare aims to provide end-of-life autonomy to the lives and health of every family. Our member Net Promoter Score (NPS) is 82+ — and our work ensures families have a seamless, successful, and impactful end-of-life journey with their providers and plan, and an empowering member experience.

Our pillars

Our pillars that guide our work to provide members with holistic support and engage them in their health management and end-of-life care and wishes.

Preparation provides clarity

Thanacare's mission is to improve the way we die in America. We begin with increasing access to Goals of Care and advance care planning conversation and raising document completion rates across demographics. Our HIPAA-compliant, SOC II certified platform enables professionals to engage their people remotely and in-person to capture, certify, and uphold their healthcare directives and end-of-life cultural wishes.

A Advocate for better medical decision making.

Planning ahead

Too often it is easier to say "yes" to additional treatment, rather than "no, let's not do anything more" when it may mean preserving quality of life. Planning and thoughtfully discussing and documenting wishes will make the end-of-life process better, softer, more peaceful, and less stressful for patients and their loved ones.

Clear Aim

Thanacare helps achieve Quintuple Aim goals by giving healthcare professionals and patients the tools to leverage ACP to have a better user experience. This improved control over end-of-life medical decisions results in reduced stress and more confidence for all stakeholders.

Quintuple Aim Outcomes

Accessible and accurate ACP
Reduce inappropriate utilization
Empower patients to own ACP
Fewer inpatient admissions
Reduce family conflict
Provide support for acute care
Reduce inpatient mortality
Bridge gaps in care transitions
Innovate end-of-life